Privacy Policies

We understand the importance of your privacy and value the trust you place in us to handle your information sensibly and responsibly. This Privacy Notice outlines how ximicosmetics.com and its affiliates, collectively referred to as "XIMI COSMETICS" collect and process your personal information through XIMI COSMETICS websites, devices, products, and services that reference this Privacy Policy. By using XIMI COSMETICS Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does XIMI COSMETICS Collect?

We collect personal information to provide and enhance our products and services. Here are the types of personal information we gather:

  • Information You Provide: When you access our website and engage in transactions to purchase our goods, we receive and store information you provide. While you can choose not to provide certain information, doing so may limit your access to some of our XIMI COSMETICS Services.

  • Automatic Information: We automatically collect and store certain information about your interactions with XIMI COSMETICS Services. This includes data related to your use of content and services available through XIMI COSMETICS Services. Like many websites, we utilize "cookies" and unique identifiers, collecting specific information when your web browser or device interacts with XIMI COSMETICS Services and content hosted by or on behalf of XIMI COSMETICS on other websites.

  • Information from Other Sources: We may receive information about you from other sources, such as updated delivery and address details from our carriers. This helps us maintain accurate records and streamline future purchases. Additional examples of information sources can be found here.

For What Purposes Does XIMI COSMETICS Use Your Personal Information?

We employ your personal information for various purposes, including:

  • Purchase and Delivery of Products and Services: Your personal information is used to process orders, deliver products and services, manage payments, and communicate order and product-related information, including promotional offers.

  • Provide, Troubleshoot, and Improve XIMI COSMETICS Services: We utilize your personal information to offer functionality, analyze performance, address errors, and enhance the usability and effectiveness of XIMI COSMETICS Services.

  • Recommendations and Personalization: Your personal information helps us recommend features, products, and services tailored to your interests, preferences, and overall XIMI COSMETICS Services experience.

  • Compliance with Legal Obligations: In some instances, we collect and use your personal information to comply with legal requirements. For example, we may collect buyer information for identity verification and other purposes.

  • Communication: We use your personal information to communicate with you regarding XIMI COSMETICS Services through various channels (e.g., phone, email, chat).

  • Advertising: Personal information may be used to display interest-based ads for XIMI COSMETICS Services features, products, and services. Note that we do not use personally identifiable information for interest-based ads.

  • Fraud Prevention and Credit Risks: Personal information is employed to prevent and detect fraud and abuse, safeguarding the security of our customers, XIMI COSMETICS, and others. Scoring methods may be utilized for credit risk assessment and management.

What About Cookies and Other Identifiers?

To enable system recognition of your browser or device and to enhance XIMI COSMETICS Services, we employ cookies and other identifiers. More information about cookies and their usage can be found in our Cookies Notice.

Does XIMI COSMETICS Share Your Personal Information?

We consider customer information to be a crucial aspect of our business and do not engage in selling customer personal information to third parties. We share customer personal information only as outlined below and with subsidiaries controlled by [XIMI COSMETICS] PTE. LTD. that either adhere to this Privacy Notice or implement practices at least as protective as those stated here:

  • Third-Party Service Providers: We collaborate with external companies and individuals to perform various functions on our behalf, such as order fulfillment, package delivery, email communication, data analysis, marketing assistance, payment processing, and customer service. While these third-party service providers have access to the necessary personal information for their functions, they are prohibited from using it for other purposes.

  • Business Transfers: As our business evolves, we may acquire or sell other businesses or services. In such transactions, customer information may be transferred as part of the assets, subject to the commitments outlined in any existing Privacy Policy.

  • Protection of XIMI COSMETICS and Others: We may release personal account information when deemed necessary to comply with the law, enforce our Terms of Services and other agreements, or protect the rights, property, or safety of XIMI COSMETICS, our users, or others. This may include sharing information with other companies and organizations for purposes like fraud prevention and credit risk reduction.

Outside of the above, you will be notified when your personal information may be shared with third parties, with an opportunity to opt out.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind:

  • We use encryption protocols and software to protect the security of your personal information during transmission.

  • When handling credit card data, we adhere to the Payment Card Industry Data Security Standard (PCI DSS).

  • We maintain physical, electronic, and procedural safeguards for the collection, storage, and disclosure of personal customer information. Proof of identity may be requested before disclosing personal information.

  • Our devices offer security features to safeguard against unauthorized access and data loss, allowing you to configure these features according to your needs.

What Choices Do I Have?

If you have questions regarding the collection and use of your personal information, please contact us at: